A. Custom golf clubs are ‘personalized’ golf clubs that are designed and produced to fit each customer’s measurements, specifications, playing style, and other needs. They are clubs built just for you.
A. Irons, Wedges, and Putters can be fully customized. Customers can alter the loft, bounce, as well as the design of individual clubs to their likes and needs. For all golf clubs, including Drivers, Fairway woods, and Hybrids, customers can choose from our industry-leading shaft options. You can provide the details of your measurements and specifications of the clubs you want, when you place an order. You can also contact us by phone or e-mail to discuss your options for customization.
A. We have many dealers and distributors for Itobori products located throughout North America. Most of them also offer professional fitting services. You can find the information on the dealers and distributors on the “Dealers” page on our website.
A. Because we hand finish our products in Japan, it usually takes 4~6 weeks to receive your order.
A. Yes, you can absolutely have your clubs refinished whenever you want. During the refinishing process, you can in fact choose a different finish from your original clubs. For example, if you had Vintage Copper finish to your irons, you can refinish them in Burning Copper finish. Please contact us to find out the exact cost for refinishing.
A. Customer pays for shipping. We normally ship our products using Fed-ex, UPS ground, and Canada Post. We provide the tracking number once the products are shipped. While we carefully wrap the products, it is the customer’s responsibility to ask for extra protection, such as purchasing an insurance.
A. Because Itobori products are custom ordered, we don’t accept returns unless there is a major defect on the item. More specific information on the return policy can be found under the Warranty section.